Motorcycle Rental Process
Renting a motorcycle (or as they say overseas, “hiring a motorbike”) is not too different from renting a car. However since riding a motorcycle is a more specialized skill than driving, there are some extra considerations.
Just like with auto rental, for motorcycle rental you must have a valid driver’s license including what is called a “Motorcycle Endorsement” in the USA. It might have have a different name in your country, but basically it means that you are permitted to drive a motorcycle. We accept driver’s licenses from all states and countries and we don’t require, but do accept an international driver’s license. This is basically a translation of your license and makes it easier for us. If you use an international license, we will still need to see the license from your country.
Next, we require that our motorcycle drivers be of 25 years of age, reflecting a certain maturity that goes with the responsibility of renting a large and powerful motorcycle. We recommend at least two years experience on motorcycles of 1000cc or greater. Most of the motorcycles we rent at Scuba Bikers are large, heavyweight, very powerful and not appropriate for beginner or inexperienced riders. Have a look at our article at “Meet the Fleet” In fact, our service staff will observe to make sure that a renter can comfortably handle his or her rental motorcycle around our parking area before giving the final OK to ride the bike away.
We pride ourselves on having a straightforward rental process, but with any business transaction, there is paperwork. Our motorcycle rental agreement is just one page and written in plain English and at the time you arrive to pick up your rental motorcycle, one of our staff will go over the contract with you carefully and thoroughly.
There are requirements for insurance and also supplemental insurance packages that we make available to our motorcycle renters. (If you’re curious about the insurance details, please read our Motorcycle Rental Insurance article.)
At the time you complete your rental reservation, we take a rental deposit to hold the motorcycle. We collect from $50 – $500 depending upon the length of the rental.
When you pick up your rental motorcycle, there is a $1000-$3000 (US) security deposit required in addition to the rental fees. Your credit card will be “authorized only” for this deposit. We do not actually collect the security deposit, your bank will either put a “pending” or “hold” (depending on the credit card / bank card type). When you return the motorcycle in the same condition, as when you picked it up, we will release the authorization and only charge you for the rental.
We strongly advise that you notify your bank in advance that you will be travelling and to expect a large authorization. We have found that making that call and talking to the fraud department prevents delays and gets you down the road faster. If you don’t do this, to protect you, the banks will often require multiple phone calls before they will approve the transaction. This can be a real problem if you are in a very different time zone – your bank may be closed until tomorrow!
It is our philosophy to give you the motorcycle that you want. Unlike some other motorcycle rental agencies worldwide, we do not double book or overbook our motorcycle rentals and we don’t bump anybody. However, because of this philosophy, we have a strictly enforced cancellation policy. If you cancel your reservation at the last minute, it is very likely that we will not be able to rent your motorcycle. In fact, we have probably turned people away to hold this motorcycle for you.
We never send out a motorcycle that is mechanically unsafe
YOUR SAFETY IS OUR NUMBER 1 PRIORITY!
If for some reason, the motorcycle type your requested suddenly becomes unavailable for safety reasons, we will notify you immediately and give you the option of switching to another motorcycle or cancelling with no charge, and we will even assist you in finding another rental agency that does have the bike you wanted.
We will apply the following cancellation fees:
Request For Reservation: Please note, this is a REQUEST FOR RESERVATION only. Submittal of request DOES NOT guarantee the availability of selected motorcycle. If the requested motorcycle type is NOT available, we will NOT book the reservation until we have contacted you, and you agree to accept an alternate motorcycle. We reserve the right to switch motorcycles. We only guarantee the type of motorcycle, and NOT the year or color (example – if you requested a FatBoy, you will get a FatBoy).
Motorcycle Availability: This website does not show availability, only current motorcycles in the fleet. Availability can ONLY be confirmed by contacting us by email or phone.
DISCOUNTS: Discounts available for all emergency personnel (EMS, Fire, Police) and Active Duty Military
Group discounts typically for 3 or more bikes rented at the same time (full day rentals only)
NOTE: Discounts cannot be combined. Discounts are not available on Charity Rides.
Late Booking or Last Minute Changes: Late bookings (previous day or less than 24 hours) can ONLY be confirmed by CALLING our office during normal business hours. When you arrive, and you have not confirmed your reservation, or decide you would prefer a different motorcycle, you departure time will be delayed, possibly several hours.
Cancellation policy: Any cancellation incurs $25 cancellation fee.
Cancellations with over 30 days notice receive full deposit refund (minus cancellation fee).
Cancellations with 14-30 days notice receive 50% deposit refund (minus cancellation fee).
Cancellations with less than 14 days notice receive no refund.
Any retained deposit from cancellation made with minimum 72-hour notice can be applied to future rental within one year.
No Shows or less than 72-hour notice will be charged the FULL AMOUNT for the rental period, up to maximum of 5 rental days.
Motorcycle will be held for 1 hour past scheduled pick up time.
We reserve the right to substitute the motorcycle confirmed to the rental client. If we are unable to provide the confirmed motorcycle, a similar or better model will be provided to the client. This constitutes the maximum liability of Scuba Bikers.